OpenAI
Elevated errors with image generation
Status: Resolved All affected services are operating normally again. We’re sorry for the disruption, and we appreciate your patience. Affected components Image Generation (Operational)
OpenAI
Elevated error rates with some U.S. business Mastercards
Status: Monitoring We’ve applied a mitigation and are monitoring the affected services to confirm recovery.
OpenAI
ChatGPT Work and Dots Errors
Status: Resolved All affected services are operating normally again. We’re sorry for the disruption, and we appreciate your patience. Affected components Codex Web (Operational) ChatGPT Work (Operational) dots (Operational)
OpenAI
Elevated error rates across paid ChatGPT plans
Status: Resolved All affected services are operating normally again. We’re sorry for the disruption, and we appreciate your patience. Affected components Conversations (Operational)
OpenAI
File upload errors in ChatGPT
Status: Resolved All affected services are operating normally again. We’re sorry for the disruption, and we appreciate your patience. Affected components File uploads (Operational)
OpenAI
Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences
Status: Resolved All affected services are operating normally again. We’re sorry for the disruption, and we appreciate your patience. Affected components ChatGPT Work (Operational) dots (Operational)
OpenAI
Elevated errors for GPT Image 2 API image edits
Status: Resolved All affected services are operating normally again. We’re sorry for the disruption, and we appreciate your patience. Affected components Images (Operational)
OpenAI
6.1 Sol Degraded Model Performance
Status: Resolved All affected services are operating normally again. We’re sorry for the disruption, and we appreciate your patience. Affected components Batch (Operational) Chat Completions (Operational) Responses (Operational)
OpenAI
Elevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositories
Status: Resolved The issue is now resolved.
OpenAI
Elevated error rates for Ads POST requests
Status: Resolved All impacted services have now fully recovered. Affected components Ads API (Operational)
OpenAI
Degraded experience with ChatGPT app connections using CIMD
Status: Resolved All impacted services have now fully recovered. Affected components Connectors/Apps (Operational)
OpenAI
Help Center Chat Support Degraded
Status: Resolved All impacted services have now fully recovered.
OpenAI
Delays in customer support responses
Status: Resolved All impacted services have now fully recovered.
OpenAI
New Ad Accounts failing to provision admins
Status: Resolved All impacted services have now fully recovered. Affected components Ads Manager (Operational) Ads API (Operational)
OpenAI
Degraded Performance of Dots on Enterprise
Status: Resolved All impacted services have now fully recovered. Affected components dots (Operational)
OpenAI
Elevated ChatGPT conversation and Responses API errors
Status: Resolved All impacted services have now fully recovered. Affected components Conversations (Operational) Responses (Operational)
OpenAI
Elevated FedRAMP API error rates for Astra and Sol
Status: Resolved All impacted services have now fully recovered. Affected components FedRAMP (Operational)
OpenAI
Elevated error rates for gpt-5.6-luna API requests
Status: Resolved All impacted services have now fully recovered. Affected components Chat Completions (Operational) Responses (Operational)
OpenAI
Degraded performance in ChatGPT, Codex, and APIs
Status: Resolved All impacted services have now fully recovered. Affected components Conversations (Operational) Image Generation (Operational) Codex in ChatGPT Desktop (Operational) Space (Operational) Login (Operational) Batch (Operational) Files (Operational) Compliance API (Operational) Responses (Operational) GPTs (Operational) Deep Research (Operational) Codex API (Operational) Audio (Operational) File uploads (Operational) Search (Operational) Codex Web (Operational) ChatGPT Work (Operational) Live (Operational) Images (Operational) Realtime (Operational) Embeddings (Operational) Moderations (Operational) dots (Operational) Chat Completions (Operational) Agent (Operational) Sites (Operational) Decisions (Operational) Agents (Operational) Fine-tuning (Operational) Connectors/Apps (Operational) CLI (Operational) Voice mode (Operational) Login (Operational)
OpenAI
Authentication errors for some users
Status: Resolved On October 20, from 9:35 to 10:35 a.m. PDT, some users near Illinois experienced authentication errors with the API, ChatGPT, and Codex. We rolled back a configuration change, and service was restored. Affected components Login (Operational)
OpenAI
File Download errors
Status: Resolved All impacted services have now fully recovered. Affected components File uploads (Operational) Images (Operational) Files (Operational) Responses (Operational) Image Generation (Operational)
OpenAI
Delayed Costs data in the Compliance API
Status: Resolved All impacted services have now fully recovered. Affected components Compliance API (Operational)
OpenAI
Widespread feature degradation
Status: Resolved All impacted services have now fully recovered. Affected components Login (Operational)
OpenAI
Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburst
Status: Resolved All impacted services have now fully recovered. Affected components Images (Operational)
OpenAI
Degraded performance in Codex and ChatGPT Work
Status: Resolved All impacted services have now fully recovered. Affected components Codex in ChatGPT Desktop (Operational) ChatGPT Work (Operational)
OpenAI
Degraded performance in GPT-6.1 Sol Codex and Work mode
Status: Resolved We have resolved the issue causing degraded performance with GPT-6.1 Sol in Codex and ChatGPT Work. Affected components Codex Web (Operational) CLI (Operational) VS Code extension (Operational) Codex API (Operational) ChatGPT Work (Operational)
OpenAI
Delayed Costs data in the Compliance API
Status: Resolved All impacted services have now fully recovered. Affected components Compliance API (Operational)
OpenAI
Some ChatGPT content may be unavailable on Android
Status: Resolved All impacted services have now fully recovered. Affected components Conversations (Operational)
OpenAI
Workspace admins may be unable to manage plugins
Status: Resolved All impacted services have now fully recovered. Affected components Connectors/Apps (Operational)
OpenAI
Some APAC users are seeing errors in ChatGPT Work, conversations, and GPTs.
Status: Resolved All impacted services have now fully recovered. Affected components Conversations (Operational) GPTs (Operational) ChatGPT Work (Operational)
OpenAI
Elevated errors with GPT-5.6 Instant in FedRAMP workspaces
Status: Resolved All impacted services have now fully recovered. Affected components FedRAMP (Operational)
OpenAI
Degraded performance in Codex and Work mode: Dot turn failures, delayed responses, and reduced proactivity
Status: Resolved All impacted services have now fully recovered. Affected components dots (Operational)
OpenAI
Dot in Codex may fail to create new threads
Status: Resolved All impacted services have now fully recovered. Affected components dots (Operational)
OpenAI
Unable to create new ChatGPT Work threads in latest version of desktop app
Status: Resolved We have released an updated app version with the fix for Linux, macOS and Windows. Affected users should update to the latest version. Affected components Codex in ChatGPT Desktop (Operational)
OpenAI
Workspace Agents Degraded and Responses Impacted
Status: Resolved All impacted services have now fully recovered. Affected components Agent (Operational)
OpenAI
Computer Use Is Experiencing Issues
Status: Resolved All impacted services have now fully recovered. Affected components Agents (Operational)
OpenAI
Errors processing large PDFs in the Responses API
Status: Resolved All impacted services have now fully recovered. Affected components Responses (Operational)
OpenAI
Elevated error rates in ChatGPT Go conversations
Status: Resolved All impacted services have now fully recovered. Affected components Conversations (Operational)
OpenAI
Elevated errors across ChatGPT, Codex, and the API including the Agents API
Status: Resolved All impacted services have now fully recovered. Affected components Conversations (Operational) Files (Operational) Embeddings (Operational) Codex Web (Operational) Codex in ChatGPT Desktop (Operational) Sites (Operational) Batch (Operational) Realtime (Operational) Deep Research (Operational) CLI (Operational) ChatGPT Work (Operational) Compliance API (Operational) Image Generation (Operational) Audio (Operational) Login (Operational) Codex API (Operational) Login (Operational) File uploads (Operational) Voice mode (Operational) Search (Operational) Fine-tuning (Operational) Moderations (Operational) Connectors/Apps (Operational) VS Code extension (Operational) Images (Operational) Chat Completions (Operational) Agents (Operational) Responses (Operational) GPTs (Operational) Agent (Operational)
OpenAI
Elevated errors affecting multiple products including ChatGPT (conversations), Image generations, Spaces and Pages, API rehydration, and Dots.
Status: Resolved All impacted services have now fully recovered. Affected components Conversations (Operational) Image Generation (Operational) ChatGPT Work (Operational) Space (Operational) dots (Operational)
OpenAI
Elevated Work Mode errors
Status: Resolved All impacted services have now fully recovered. Affected components Codex in ChatGPT Desktop (Operational) ChatGPT Work (Operational)
OpenAI
Elevated errors in API Platform login and administration APIs.
Status: Resolved All impacted services have now fully recovered. Affected components Login (Operational)
OpenAI
Elevated errors in ChatGPT conversations
Status: Resolved All impacted services have now fully recovered. Affected components FedRAMP (Operational) Conversations (Operational)
OpenAI
Elevated error rates in Codex Cloud
Status: Resolved All impacted services have now fully recovered.
OpenAI
Admin Console Intermittently Inaccessible
Status: Resolved All impacted services have now fully recovered.
OpenAI
Issues saving and editing Pages
Status: Resolved The issue affecting saving and live editing in Pages has been resolved Affected components Space (Operational)
OpenAI
Issues with data analysis and file creation in ChatGPT
Status: Resolved All impacted services have now fully recovered. Affected components FedRAMP (Operational)
OpenAI
Elevated errors in ChatGPT Space Pages
Status: Resolved All impacted services have now fully recovered. Affected components Space (Operational)
OpenAI
Issues with login, signup, and ads
Status: Resolved All impacted services have now fully recovered. Affected components Login (Operational) Ads Manager (Operational) Ads API (Operational)
OpenAI
Elevated latency for some API requests
Status: Resolved All impacted services have now fully recovered. Affected components Chat Completions (Operational) Responses (Operational)
OpenAI
Elevated error rates for ChatGPT Pro and Plus users
Status: Resolved All impacted services have now fully recovered. Affected components Conversations (Operational)
OpenAI
Support available via email
Status: Resolved The issue affecting support chat has been resolved. You can now contact our support team through the Help Center as usual. Thank you for your patience while we worked to restore service.
OpenAI
Issues with Codex
Status: Resolved All impacted services have now fully recovered. Affected components Codex Web (Operational) CLI (Operational) VS Code extension (Operational) Codex API (Operational)
OpenAI
Elevated Error Rates on GPT-6 Astra Pro
Status: Resolved All impacted services have now fully recovered.
OpenAI
Mobile users unable to see Work Mode and the Model Picker
Status: Resolved All impacted services have now fully recovered. Affected components ChatGPT Work (Operational) File uploads (Operational) Agent (Operational) Connectors/Apps (Operational) Deep Research (Operational) Login (Operational) Voice mode (Operational) Search (Operational) Compliance API (Operational) Image Generation (Operational) GPTs (Operational) Conversations (Operational) Codex in ChatGPT Desktop (Operational) Sites (Operational)
OpenAI
Elevated Error Rates for ChatGPT across Plus and Pro plans.
Status: Resolved All impacted services have now fully recovered. Affected components Conversations (Operational)
OpenAI
Elevated Error Rates for ChatGPT Work, across Plus, Pro, Business, Enterprise and Education plans.
Status: Resolved All impacted services have now fully recovered. Affected components ChatGPT Work (Operational)
OpenAI
Increased error rate for Plus and Pro users.
Status: Resolved All impacted services have now fully recovered. Affected components Conversations (Operational)
OpenAI
Overbilling for OpenAI-hosted containers in the Agent API
Status: Resolved All impacted services have now fully recovered.
OpenAI
SSO sign-in and SCIM provisioning issues
Status: Resolved All impacted services have now fully recovered.
OpenAI
We are seeing elevated error rates across API models
Status: Resolved All impacted services have now fully recovered. Affected components Audio (Operational) Fine-tuning (Operational) Realtime (Operational) Files (Operational) Embeddings (Operational) Moderations (Operational) Login (Operational) Batch (Operational) Chat Completions (Operational) Responses (Operational) Images (Operational)
OpenAI
Elevated errors affecting ChatGPT Work mode
Status: Resolved All impacted services have now fully recovered. Affected components ChatGPT Work (Operational)
OpenAI
Elevated errors in ChatGPT Work
Status: Resolved All impacted services have now fully recovered. Affected components ChatGPT Work (Operational)
OpenAI
Elevated errors with gpt-image-2.5-flare
Status: Resolved All impacted services have now fully recovered. Affected components Images (Operational)
OpenAI
Ads Manager login issues
Status: Resolved All impacted services have now fully recovered. Affected components Ads Manager (Operational)
OpenAI
Elevated errors from GPT-5.6 and GPT-5.6 Instant on paid plans
Status: Resolved All impacted services have now fully recovered. Affected components Conversations (Operational)
OpenAI
Elevated errors affecting Work Mode in ChatGPT
Status: Resolved All impacted services have now fully recovered. Affected components ChatGPT Work (Operational)
OpenAI
Degraded Performance affecting Agents API
Status: Resolved The issue affecting the Agents API has been resolved. Managed sessions are now processing turns normally.
OpenAI
Elevated error rates for Codex and ChatGPT Work
Status: Resolved All impacted services have now fully recovered.
OpenAI
Elevated errors for ChatGPT users in Europe
Status: Resolved All impacted services have now fully recovered. Affected components Conversations (Operational)
OpenAI
Codex GitHub Review and Pull Request Failures
Status: Resolved All impacted services have now fully recovered. Affected components Codex in ChatGPT Desktop (Operational)
OpenAI
1% of ChatGPT Work (mobile/web) turns are failing for existing threads
Status: Resolved All impacted services have now fully recovered. Affected components ChatGPT Work (Operational)
OpenAI
Elevated errors for GPT-5.6 Sol on the API
Status: Resolved All impacted services have now fully recovered. Affected components Responses (Operational) Chat Completions (Operational)
OpenAI
Elevated errors for ChatGPT users in Europe
Status: Resolved All impacted services have now fully recovered. Affected components ChatGPT Work (Operational)
OpenAI
Delays in customer support responses
Status: Resolved All impacted services have now fully recovered.
OpenAI
Elevated errors affecting ChatGPT Work
Status: Resolved All impacted services are now fully recovered. Affected components ChatGPT Work (Operational)
OpenAI
Unable to open shared ChatGPT Project using direct link
Status: Resolved All impacted services have now fully recovered. Affected components Conversations (Operational)
OpenAI
Investigating unexpected usage limit resets
Status: Resolved All impacted services have now fully recovered.
OpenAI
Increased Error Rate For Pro and Plus Plan Conversations
Status: Resolved All impacted services have now fully recovered. Affected components Conversations (Operational)
OpenAI
Elevated errors for image generation
Status: Resolved All impacted services have now fully recovered. Affected components Images (Operational) Image Generation (Operational)
OpenAI
File uploads are delayed or failing
Status: Resolved All impacted services have now fully recovered. Affected components File uploads (Operational) GPTs (Operational)
OpenAI
Users in APAC region may face increased error in ChatGPT, Work, image generation, file upload, Voice, and Codex Cloud
Status: Resolved All impacted services have now fully recovered. Affected components Voice mode (Operational) Conversations (Operational) Image Generation (Operational) Codex Web (Operational) File uploads (Operational)
OpenAI
Elevated errors across ChatGPT and Codex
Status: Resolved The issue causing elevated errors across ChatGPT and Codex has been resolved. Some Codex remote control users may need to pair their mobile device again following this incident. Affected components Codex Web (Operational) File uploads (Operational) Compliance API (Operational) Connectors/Apps (Operational) Codex in ChatGPT Desktop (Operational) VS Code extension (Operational) Voice mode (Operational) Conversations (Operational) Agent (Operational) CLI (Operational) Sites (Operational) Image Generation (Operational) Codex API (Operational) ChatGPT Work (Operational) Login (Operational) Search (Operational) GPTs (Operational) Deep Research (Operational)
OpenAI
ChatGPT Work Mode High Error Rates
Status: Resolved All impacted services have now fully recovered. Affected components Sites (Operational) Login (Operational) File uploads (Operational) Deep Research (Operational) Connectors/Apps (Operational) GPTs (Operational) Agent (Operational) ChatGPT Work (Operational) Voice mode (Operational) Search (Operational) Conversations (Operational) Compliance API (Operational) Image Generation (Operational) Codex in ChatGPT Desktop (Operational)
OpenAI
Elevated errors creating new accounts
Status: Resolved The issue affecting new account creation has been resolved.
OpenAI
Elevated latency in the Responses API
Status: Resolved All impacted services have now fully recovered. Affected components Responses (Operational)
OpenAI
Elevated errors in ChatGPT conversations for Free and Go plans
Status: Resolved All impacted services have now fully recovered. Affected components Conversations (Operational)
OpenAI
ChatGPT Work seeing elevated errors and latency
Status: Resolved All impacted services have now fully recovered. Affected components ChatGPT Work (Operational)
OpenAI
Users may experience an increase in error rates in Workspace Agents and ChatGPT Work on Web and Mobile
Status: Resolved All impacted services have now fully recovered. Affected components Agent (Operational) ChatGPT Work (Operational)
OpenAI
Unexpected logouts for some ChatGPT web users
Status: Resolved The issue causing some ChatGPT web users to be unexpectedly logged out when refreshing the page has been resolved. Affected components Login (Operational)
OpenAI
Elevated Codex API authentication errors
Status: Resolved All impacted services have now fully recovered. Affected components Codex API (Operational)
OpenAI
Elevated Errors for Thinking mode in ChatGPT
Status: Resolved All impacted services have now fully recovered. Affected components Conversations (Operational) Image Generation (Operational) ChatGPT Work (Operational)
OpenAI
Chatgpt.com is down - all signups and logins are down as of right now
Status: Resolved All impacted services have now fully recovered. Affected components Login (Operational)
OpenAI
Elevated errors deploying Sites
Status: Resolved The issue affecting site deployments has been resolved. Affected components Sites (Operational)
OpenAI
Elevated errors in ChatGPT conversations for Free users
Status: Resolved All impacted services have now fully recovered. Affected components Conversations (Operational)
OpenAI
Error while creating custom RBAC roles for Enterprise users
Status: Resolved All impacted services have now fully recovered.
OpenAI
Increase in errors on API, Codex and Work Mode
Status: Resolved All impacted services have now fully recovered.
OpenAI
Users unable to login to ads manager
Status: Resolved All impacted services have now fully recovered. Affected components Ads Manager (Operational)
OpenAI
Increased error rates
Status: Resolved All impacted services have now fully recovered. Affected components Conversations (Operational) ChatGPT Work (Operational)
OpenAI
Elevated errors affecting ChatGPT Go conversations
Status: Resolved All impacted services have now fully recovered. Affected components Conversations (Operational)
OpenAI
Increased error rates
Status: Resolved All impacted services have now fully recovered. Affected components Conversations (Operational)